Please bring, send or order online* your repeat prescription request to the surgery, allowing at least 48 hours for processing (2 working days), Monday to Friday.
Please note: - Due to patient safety you will now only be able to request your repeat prescription 7 days in advance. We will always look at exceptional circumstances and if this is the case please let our Reception Team know.
*We would like to encourage our patients to sign up for our online services to enable them to order their prescriptions via this website. Our online services provide a safe, secure and confidential method of contacting the surgery to order repeat medication, book appointments, view medical records and sign up for the surgery newsletter. Please see how to access this service in the next paragraph or speak to one of our reception staff.
*Order online via the systmOnline service we provide. If you would like to use the online system please sign up at the surgery in order to obtain your username and password. We require 2 forms of ID of which one must be photo ID and the other must contain your address (e.g. passport, driving licence, utility bill, bank statement). You will also be require to sign a disclaimer at the time of application.
Prescriptions ordered on a Friday will not be ready until after 14:00pm the following Tuesday.
We do not accept any telephone or email requests for prescriptions, all requests must be put in writing or ordered via the online service.
PLEASE NOTE - From 1st April 2020 we will no longer be able to print paper prescriptions. All prescriptions will be sent electronically direct to your preferred Pharmacy. Drop your request off in surgery or order online, allow 48hours for us to process it then collect you tablets from your usual pharmacy a minimum of 24hours later.
IMPORTANT - Please inform us of your preferred pharmacy if you have not already done so.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Orders via the 'My GP App' - Please be aware that if you order your prescription via the My GP App and usually have your prescription delivered by a local Pharmacy, you DO NOT need to click the delivery option when you order. If you click the box requesting your prescription to be delivered, this will change your preferred Pharmacy from your usual one to a company called ECHO which is based in London.